If your **Xerox B305 printer is not printing**, π 1-866-490-0338(USA/UK) βοΈ the printer may still look normal on the outside. It may have power, paper, and toner. It may even appear in your computer’s printer list. But when you send a document, nothing comes out.
This usually happens because the print job is stuck, the printer is offline, the wrong printer is selected, the toner or paper tray needs attention, the network connection has changed, or the printer driver is not working correctly.
The good news is that the Xerox B305 is a business-style monochrome printer, so most printing failures can be traced to a few practical areas: printer status, print queue, connection, driver, and device settings.
Follow the steps below in order.
To fix a **Xerox B305 printer not printing**, restart the printer and computer, check the printer display for paper or toner errors, clear the print queue, set Xerox B305 as the default printer, turn off offline mode, confirm USB/WiFi/Ethernet connection, restart the print spooler, update the Xerox driver, and print a test page.
.. Quick Fix Checklist
Try this first:
1. Restart the Xerox B305 printer.
2. Restart your computer.
3. Check the printer screen for errors.
4. Make sure paper is loaded correctly.
5. Check toner cartridge status.
6. Clear the print queue.
7. Set Xerox B305 as default printer.
8. Disable **Use Printer Offline**.
9. Check USB, WiFi, or Ethernet connection.
10. Update or reinstall the Xerox B305 driver.
If the printer still does not print, continue with the full guide.
# Step-by-Step Fix for Xerox B305 Printer Not Printing
.. 1. Check the Printer Display or Status Lights
Start with the printer itself. If the Xerox B305 has an alert, your computer may still send the job, but the printer will not print it.
Check for messages like:
* Load paper
* Paper jam
* Door open
* Toner low
* Replace toner
* Cartridge error
* Tray mismatch
* Network disconnected
* Offline
* Attention required
Fix the message first. If the printer display says it is ready, move to the next step.
.. 2. Restart the Xerox B305 Correctly
A restart clears temporary printer memory and communication problems.
Use this method:
1. Turn off the Xerox B305.
2. Unplug the power cable.
3. Wait 60 seconds.
4. Plug the power cable back in.
5. Turn the printer on.
6. Wait until it reaches ready status.
7. Send a new test print.
Do not send many print jobs while the printer is restarting. Wait until it is fully ready.
.. 3. Restart the Computer or Device
Sometimes the printer is fine, but the computer’s print system is stuck.
Restart the device you are printing from:
* Windows PC
* Mac
* Laptop
* Office workstation
* Mobile device
After restart, open the document again and send a fresh print job.
This helps when the **Xerox B305 printer is connected but not printing**.
.. 4. Check Paper Tray and Paper Settings
The Xerox B305 may pause printing if the tray setting does not match the document.
Check these points:
* Paper is loaded flat.
* Paper guides are aligned.
* Tray is not overloaded.
* Paper is not damp or curled.
* Correct paper size is selected.
* Correct paper type is selected.
* The printer is not waiting for manual feed.
If your document is set to legal size but the tray has A4 or letter paper, the printer may hold the job until the correct paper is loaded.
.. 5. Check Toner Cartridge Status
The Xerox B305 uses toner, not liquid ink. If toner is empty, missing, or not seated correctly, printing may stop.
Check:
* Toner level
* Cartridge installation
* Cartridge door
* Protective seal if recently replaced
* Cartridge compatibility
* Error message on display
If you recently changed toner, remove it and reinstall it firmly. Make sure all packaging materials were removed.
.. 6. Clear the Print Queue
A stuck job can block all later print jobs.
..# On Windows
1. Open **Settings**.
2. Go to **Bluetooth & devices**.
3. Click **Printers & scanners**.
4. Select **Xerox B305**.
5. Click **Open print queue**.
6. Cancel all pending jobs.
7. Restart the printer.
8. Send a new print job.
..# On Mac
1. Open **System Settings**.
2. Go to **Printers & Scanners**.
3. Select Xerox B305.
4. Open the print queue.
5. Cancel stuck jobs.
6. Restart the printer.
7. Try printing again.
If the job will not cancel, restart the print spooler on Windows.
.. 7. Set Xerox B305 as the Default Printer
Your computer may be sending the job to another printer, an old Xerox entry, or a PDF printer.
On Windows 11:
1. Open **Settings**.
2. Go to **Bluetooth & devices**.
3. Click **Printers & scanners**.
4. Select **Xerox B305**.
5. Click **Set as default**.
If you see duplicate Xerox printers, remove old copies later.
Now print a test page.
.. 8. Turn Off “Use Printer Offline”
Windows can mark a printer offline even when it is powered on.
To Fix γ βοΈβ+1-(866)-490-0338 γ:
1. Open **Control Panel**.
2. Go to **Devices and Printers**.
3. Right-click **Xerox B305**.
4. Select **See what’s printing**.
5. Click **Printer** in the top menu.
6. Uncheck **Use Printer Offline**.
7. Uncheck **Pause Printing** if selected.
Try printing again.
.. 9. Check USB, WiFi, or Ethernet Connection
The Xerox B305 may be connected by USB, wireless, or network cable. Check the method you use.
..# If Using USB
* Plug the cable directly into the computer.
* Avoid USB hubs.
* Try another USB port.
* Try another cable.
* Restart the computer after reconnecting.
..# If Using WiFi
* Make sure printer and computer are on the same network.
* Avoid guest WiFi.
* Restart the router.
* Move the printer closer to the router.
* Reconnect the printer to WiFi if needed.
..# If Using Ethernet
* Check the Ethernet cable.
* Try another router or switch port.
* Look for network activity lights.
* Print a network report if available.
A weak or changed connection is a common reason for **Xerox B305 not printing from computer**.
.. 10. Print a Settings or Network Report
A printer report helps confirm whether the Xerox B305 is working by itself.
From the printer menu, print a:
* Configuration report
* Network report
* Settings page
* Test page
If the report prints from the printer menu, the printer hardware is likely okay. The issue is probably with the computer, driver, queue, or network.
If the report does not print, focus on paper, toner, internal printer error, or service needs.
# Common Xerox B305 Not Printing Problems and Fixes
.. Xerox B305 Connected but Not Printing
Clear the print queue, set it as default, restart printer and computer, then update the Xerox driver. If network printing is used, check the printer IP address.
.. Xerox B305 Printer Offline
Restart printer, router, and computer. Turn off **Use Printer Offline**, confirm the same network, and add the printer again if needed.
.. Xerox B305 Print Job Stuck
Cancel all jobs. If they do not clear, restart the print spooler on Windows. Then send one test page only.
.. Xerox B305 Not Printing After Toner Change
Remove and reinstall the toner cartridge. Check for protective tape or packaging. Make sure the cartridge is compatible and the printer door is closed.
.. Xerox B305 Not Printing From Windows 11
Check default printer, offline mode, print spooler, driver update, and duplicate printer entries. Remove and re-add the printer if needed.
.. Xerox B305 Not Printing From Mac
Remove the printer from **Printers & Scanners**, restart the Mac, add the printer again, and choose the correct driver or AirPrint option if supported.
# Advanced Troubleshooting for Xerox B305 Printer Not Printing
.. 1. Restart the Print Spooler on Windows
If print jobs stay pending, restart the print spooler.
1. Press **Windows + R**.
2. Type `services.msc`.
3. Press **Enter**.
4. Find **Print Spooler**.
5. Right-click it.
6. Click **Restart**.
7. Clear the print queue again.
8. Try printing.
This is one of the best fixes for stuck print jobs.
.. 2. Remove and Re-Add the Xerox B305
A saved printer connection can break after a network change or update.
On Windows:
1. Open **Settings**.
2. Go to **Printers & scanners**.
3. Select **Xerox B305**.
4. Click **Remove**.
5. Restart the computer.
6. Click **Add device**.
7. Select Xerox B305.
8. Complete setup.
9. Print a test page.
This often fixes wrong port and old driver problems.
.. 3. Update or Reinstall the Xerox Driver
A driver problem can stop the printer even when the device is online.
Do this:
1. Remove the printer from your computer.
2. Restart your computer.
3. Download the correct Xerox B305 driver for your operating system.
4. Install the driver.
5. Add the printer again.
6. Print a test page.
Use the full driver package if you need full printer features.
.. 4. Add Xerox B305 by IP Address
If the printer is on the network but not detected automatically, add it manually.
1. Print a network report.
2. Find the printer IP address.
3. Open **Printers & scanners**.
4. Click **Add device**.
5. Choose **Add manually** if the printer does not appear.
6. Select TCP/IP address option.
7. Enter the printer IP address.
8. Finish setup.
9. Print a test page.
This is useful for office networks and shared printers.
.. 5. Check Printer Port Settings
If Windows sends the job to an old port, the Xerox B305 may not print.
1. Open **Control Panel**.
2. Go to **Devices and Printers**.
3. Right-click Xerox B305.
4. Select **Printer properties**.
5. Open the **Ports** tab.
6. Confirm the selected port matches the current connection.
7. Apply changes.
8. Test print.
For network printers, the port should match the printer’s current IP address or correct network port.
.. 6. Disable SNMP Status if Windows Shows Offline
Sometimes Windows thinks a network printer is offline because SNMP status checking fails.
1. Open **Printer properties**.
2. Go to **Ports**.
3. Select the active port.
4. Click **Configure Port**.
5. Uncheck **SNMP Status Enabled**.
6. Click **OK**.
7. Try printing again.
This is useful when the printer is online but Windows keeps showing it offline.
.. 7. Check Firewall or Endpoint Security
Security software may block printer communication on office or business networks.
Try this safely:
1. Temporarily pause firewall only for testing.
2. Print a test page.
3. If it works, allow Xerox printer traffic or software.
4. Turn firewall protection back on.
Do not leave firewall disabled.
For office devices, ask IT before changing security rules.
# Pro Tips to Prevent Xerox B305 Printing Problems
* Keep the printer firmware updated.
* Use a stable network connection.
* Use Ethernet for busy office setups if possible.
* Keep Xerox B305 as the default printer.
* Remove duplicate printer entries.
* Clear old print jobs regularly.
* Match document size with tray paper size.
* Replace toner before it is fully empty.
* Restart the printer weekly in office use.
* Reserve a static IP if the printer often goes offline.
* Use official Xerox drivers for best compatibility.
These habits reduce repeat printing failures.
# People Also Ask: Xerox B305 Printer Not Printing FAQs
.. Why is my Xerox B305 printer not printing? β 1β866((490))β0338 β‘
Your **Xerox B305 printer may not print** because of a stuck print queue, offline mode, wrong default printer, paper tray mismatch, toner issue, bad USB or network connection, print spooler error, or outdated Xerox driver.
.. How do I fix Xerox B305 connected but not printing? β 1β866((490))β0338 β‘
Restart the printer and computer, clear the print queue, set Xerox B305 as default, check the connection, update the driver, and add the printer by IP address if network printing still fails.
.. Why does my Xerox B305 show offline? β 1β866((490))β0338 β‘
The Xerox B305 may show offline because Windows offline mode is enabled, the printer IP address changed, WiFi or Ethernet dropped, SNMP status failed, or the computer is using an old printer port.
.. How do I clear the Xerox B305 print queue? β 1β866((490))β0338 β‘
Open **Printers & scanners**, select Xerox B305, click **Open print queue**, and cancel all pending documents. If jobs do not cancel, restart the Windows Print Spooler service.
.. Why is Xerox B305 not printing after replacing toner? β 1β866((490))β0338 β‘
The toner cartridge may not be seated correctly, the protective seal may still be attached, the cartridge may be incompatible, or the printer door may not be fully closed. Remove and reinstall the toner carefully.
.. Should I reinstall the Xerox B305 driver? β 1β866((490))β0338 β‘
Yes. Reinstall the Xerox B305 driver if the printer stopped printing after a system update, shows offline repeatedly, has stuck jobs, or appears connected but does not print.
# Soft Conclusion
A **Xerox B305 printer not printing** issue is usually caused by something simple: a stuck queue, offline mode, wrong printer selection, toner alert, paper setting mismatch, network change, or driver problem. Start with the printer display, restart both devices, clear the queue, and check the connection.
If the problem continues, restart the print spooler, reinstall the Xerox B305 driver, add the printer by IP address, or check firewall and port settings. With these steps, your Xerox B305 should return to normal printing without unnecessary service calls.